What is Einstein Automate?
In short, Einstein Automate is a portfolio of tools from Salesforce that help customers automate processes, build workflows and connect data.
Einstein Automate is a collection of workflow automation, integration, digital interactions, and AI capabilities embedded across Salesforce’s platform. There are three new tools introduced recently – MuleSoft RPA, Einstein Document Reader and Digital Process Automation.
Einstein Automate brings together:
- Flow Orchestrator
- MuleSoft Composer
- Einstein Automate Solutions on the AppExchange
- Salesforce Industries
- Omni Studio
- MuleSoft RPA (Robotic Process Automation) (New)
- Einstein Document Reader (New)
- Digital Process Automation (New)
Salesforce’s low-code tools have gained traction.
The new Mulesoft RPA capabilities allow a user to replace repetitive tasks with bots that can intelligently process documents, enter data or take action on the user’s behalf. They can work for any system or application, including PDF documents, spreadsheets and disconnected legacy systems.
The new Einstein Document Reader scans documents such as your Driving license, ID proofs etc. Users can take action on that data with a few clicks in Salesforce Flow.
Meanwhile, Digital Process Automation allows a user to build branded digital experiences with drag and drop tools.